The LANDesk Path to ITSM
ITSM helps organizations simplify the interface between IT and businesses, helping the two align and converge like never before. LANDesk is the only vendor to provide mid-market companies with enterprise-level functionality through minimal infrastructure investment.
LANDesk ITSM solutions include LANDesk® Service Desk, LANDesk® Process Manager, and LANDesk® Asset Manager. These extend the endpoint configuration control and problem resolution of LANDesk systems and security management solutions to equip customers with a comprehensive ITSM foundation. ITSM is achieved through the very capabilities that LANDesk solutions deliver so well – configuration control, structured asset repository, and disciplined change management.
LANDesk provides a service-oriented architecture (SOA) through the management of collected services that communicate with each other. The SOA approach has the power to transform IT into a key source of business flexibility and competitive advantage.